We wanted to assure all of our customers that whatever happens with new rules, legislation or tier categorisation; everybody at Francis of Malvern are committed to ensuring the safety of our customers first and foremost. This also applies to the great team of people that we have working within the organisation; we have relied on them throughout 2020 and they continue to do an outstanding job amidst such adversity and uncertainty.

You may have learned that we have been investing in our stores this year and our website; therefore we are committed to serving our local area with high quality furniture, flooring, curtains and upholstery; alongside excellent levels of service, installation and fitting. We are proud of our position within our local community; and were recently asked to contribute to a short video about business and retail within the Malvern Hills.

Our very own Donald MacKenzie makes an appearance just a few minutes in – taking safety into consideration with his mask on, of course. Whilst we’re mandated to wear those masks you can be sure that we’re smiling behind them and that our team are all looking forward to having great conversations with our customers in 2021.

Please take care and we’ll be making sure we continue to provide an excellent level of service that is safe and efficient at all times.

You can view the video here and Donald appears 90 seconds in: View on Facebook