Following the latest announcement of the National Lockdown we have had to make the following changes to our service levels and daily running. In order to protect our customers and colleagues, we will be applying the following safety measures from 5 November 2020 until further notice:

Sales

We will be closed to the public so will not be able to provide you with the same face to face friendly welcome but we will be here for you at the end of the line and via email for any advice to help talk you through your purchases.

Deliveries

Deliveries:

We are delighted to say that our delivery service will still be continuing. The team will still be wearing all the necessary PPE required to have a full Covid Safe delivery process. IE: Masks, hand sanitizer and shoe covers (on request). We believe that all our suppliers will be manufacturing as ‘the new’ normal so we don’t foresee this new lockdown restriction will delay goods any further than they currently are. We will endeavour to notify all our customers of any further developments or changes.

We hope that you, your families, friends and colleagues all stay safe and healthy.

Kindest regards, Team Francis