Covid Update

Following the latest announcement of the National Lockdown we have had to make the following changes to our service levels and daily running. In order to protect our customers and colleagues, we will be applying the following safety measures from 5 November 2020 until further notice:

Sales

We will be closed to the public so will not be able to provide you with the same face to face friendly welcome but we will be here for you at the end of the line and via email for any advice to help talk you through your purchases.

Deliveries

Deliveries:

We are delighted to say that our delivery service will still be continuing. The team will still be wearing all the necessary PPE required to have a full Covid Safe delivery process. IE: Masks, hand sanitizer and shoe covers (on request). We believe that all our suppliers will be manufacturing as ‘the new’ normal so we don’t foresee this new lockdown restriction will delay goods any further than they currently are. We will endeavour to notify all our customers of any further developments or changes.

We hope that you, your families, friends and colleagues all stay safe and healthy.

Kindest regards, Team Francis


Interior Design

The Finishing Touches

Interior Design & Finishing the Home

Over the last few months many of us have invested in home, interior design and finishing the home. We’ve also invested in family and the simpler things in life. This has been a real positive of 2020 as we’ve had time to reconnect with our living spaces whilst observing nature, slowing down and valuing everything a little more. But there maybe a few finishing touches that we can help you with and we’d love for you to contact us or safely visit our stores where we can assist you with a wide range of flooring, furniture and accessories for the entire home.

Furniture & Flooring

At Francis of Malvern we have an enviable range of flooring and a newly refurbished flooring department. So it’s here that you’ll find all you need hard flooring, wooden floors, laminates and rugs. If you’ve been busily decorating your home and have completed all you can then it might be that the flooring is the final piece of puzzle and will complete your overall look and design. But it’s not just flooring that can finish a room, it may be the signature or statement piece of furniture that you need or a new sofa and chairs. We have furniture and interior products for every room in the house and you can view our entire product range on our newly launched website. Seemingly everything is new at Francis of Malvern!. Please do take a look at the new website though and let us have any feedback too.

Interior Design Support

Naturally we love the home and we get a kick out of helping our customers finish their homes, whether that’s flooring, furniture or lighting. There is nothing quite like a newly decorated room having it’s carpet laid and furniture carefully placed in to position. It’s one of those moments in life that you smile involuntarily and think the newly finished space each morning that you wake up – unless that space is your refurbished bedroom and in which case you get to smile the moment you wake up. The team here are ready and waiting to chat through anything you need and help you organise those finishing touches that complete the picture and help you to create the home that you imagined.

Personal Furniture Shopping Experience

We are also extremely flexible and here to facilitate you in the safest and most convenient way. Our stores are complying with all requirements and we’re going above and beyond to ensure everything is kept as safe as possible. If you prefer to speak by phone or would like to organise a personal shopping experience then you only have to contact us on 01684 573823. But if you’re happy to visit then you can find our location here and we’re open Monday – Friday from 8:30am – 5:30pm and Saturdays by appointment only.


Francis of Malvern Covid 19 Customer Update

We are back in business!

Call us today on 01684 573823

All of our departments are now open Monday – Friday 8.30am-5.30pm.

We are advising all customers we are back in business and to call in advance to make an appointment with one of our sales team. This is to help us limit the number of customers in the store at any given time due to COVID-19. Alongside this we have taken a number of other steps to make sure your shopping experience is as safe and enjoyable as possible.

Our delivery staff are back out on the road delivering and fitting; they are equipped with the necessary PPE to make sure that their visit is as safe as possible. We are now also able to dispose of your old bed/furniture (please speak to a member of staff for further details).

Many of our suppliers are not quite running on full capacity as of yet so lead times are slightly longer than usual but our sales team will be happy to advise on alternative options if you require something that little bit sooner.

We would also like to make our customers aware that our website is still being worked on and is not fully completed at the moment; therefore we would advise anyone with any queries or questions to call us on 01684 573823 so we can assist you in these ever-changing circumstances.